FAQ

Where is the festival held?

The Waterfront Festival is held at Canalhouse, Canal Street, Nottingham, NG1 7EH.

What time does the festival start and end?

Doors open at 12pm and the venue will close around 1am at the earliest.

I’ve bought tickets online but I haven’t received physical tickets, what do I do?

Your name will be on the door. Please bring your ticket purchase confirmation – you will not be able to get in without this.

I’ve bought a ticket online but I can’t go now, can I transfer it into somebody else’s name?

If you wish to do this please email info@waterfrontnotts.com and we will sort this out for you.

I want to buy a ticket in advance but don’t want to pay booking fees, what can I do?

Physical tickets will be available at face value from Canalhouse, Nottingham.

Are children allowed and do they have to buy tickets?

Under 18s are allowed at the festival if they are accompanied by an adult. Tickets for children aged 14 and under are free, everybody else is full price.

Who are your sponsors?

Our extremely kind sponsors this year are Gigantic Tickets, Madri, Hooch and Castle Rock.

Where can I find stage times for the bands?

Up to date stage times can always be found on the Facebook event. Please note that timings are subject to change.

If I want to leave and come back, can I do that?

Yes. On arrival you will be given a wristband which will get you back into the festival if you leave.

The festival is raising money for 2 charities this year, how do you split the proceeds?

After we have paid all the festival costs, all proceeds will be split equally between the two charities.

Are dogs allowed?

Due to the sheer volume of people in the venue, you will need to leave your furry friends at home.

I know Will Robinson, can I have guestlist?

No, sorry! It’s a charity event so guestlist is reserved for press and sponsors, and we strive to keep ticket prices as low as possible so we can be accessible to as many people as we can.